Stop hoping for sales. Start training for them.
Turn lost opportunities into loyal customers with powerful techniques.
Ready to super-charge your sales?
Every spark of success in your business is powered by your ability to attract, convert and energise customers. That’s why supercharging your sales and customer service skills isn’t just important - it’s essential.
Our practical training courses are built to generate real impact, from lighting up new customer connections to fuelling deeper relationships with existing clients. Whether you’re looking to outshine the competition or electrify your customer retention, our training courses help you spark results that last.
Training courses to ignite your sales
Sales Toolkit
Light up your results with a powerhouse course covering the three core elements of sales and marketing. Learn how to make your offer irresistible, stand out from competitors, and handle objections with confidence.
Showcase Your Products and Services
Different customers are motivated by different things. Discover how to highlight what truly matters, build trust, and light the path to a ‘yes’.
Beating the Competition
Today’s customers have endless options, and you need to shine. This course helps you develop a distinct edge that sets your business apart.
Banish Buyer Hesitation
Objections don’t have to mean “no”. We’ll show you how to turn doubts into decisions—and even use them to strengthen your pitch.
Negotiating and Closing Sales
Don’t let deals fizzle out at the finish line. This course gives you the confidence and tools to negotiate effectively and close with ease.
Maximise Opportunities and Build Customer Accounts
Your next big sale? It's probably hiding in plain sight. Some of your best opportunities are already in your contact list. Learn to spot and seize opportunities within your existing customer base and grow stronger relationships.
Create a Sales Campaign
Sales success isn’t about luck—it’s about strategy. Build a campaign that fuels growth, keeps your pipeline warm, and your momentum strong.
Attracting New Customers
Position yourself as the clear choice. We’ll help you connect the dots between what you offer and what your audience needs—so more prospects say yes.
Creating a Customer-Focused Culture
Want to futureproof your business? Make service a core strength. Learn how to build a culture that keeps customers loyal and competitors wondering what your secret is.
Delivering Presentations That Convert
Make every presentation count and contribute to your sales pipeline. Gain the tools to engage any audience, from boardroom to buyer, with clarity, confidence and purpose.
Selling for Freelancers and Consultants
When you’re a Freelancer, you are the product! Learn how to price, package, and position your services to attract ideal clients and boost income, using the proven 6Ps framework.
We provide in-house training and open courses, so whatever your business size, we can help.
Having options matters
Your business is unique, so your training journey should be too. Whether you're looking for the energy of a face-to-face session, the convenience of remote access, or the flexibility of learning at your own pace, we’ll meet you where you are—and help you get where you want to be.
Whichever option you choose, you can expect:
Practical, action-focused content;
Engaging delivery by an expert trainer;
Strategies that drive real results;
A supportive, motivating learning experience.
Having options matters
Option 1️ In-Person Training
Exclusively for Your Business
Ideal for teams who want something tailored, focused and impactful.
We bring the training to you—either onsite at your workplace or at a venue of your choice. This option is perfect for teams that want to work on real challenges together and benefit from a fully personalised approach. You’ll get the undivided attention of your trainer, who’ll tailor the session to your goals, your team, and your business culture.
Key benefits:
Fully tailored to your business needs;
Dedicated session for your team;
Stronger team engagement and collaboration;
Immediate relevance and practical application.
Option 2️ In-Person Open Courses
Perfect if you want to train a few people—or just yourself—without organising a whole team event.
Our open courses bring together professionals from different businesses for dynamic, interactive sessions. Learn new strategies, gain fresh perspectives, and spark new ideas in a room full of like-minded individuals.
You can book one place, a few, or several—whatever works for you.
Key benefits:
Cost-effective for smaller teams or individuals;
Great networking opportunities;
Broader perspectives from other industries;
Access to the same high-impact content.
Option 3️ Live Online Training
Designed for businesses that want a more flexible option without losing the benefit of live delivery.
Join a virtual classroom led by your expert trainer, where you can interact, ask questions, and take part in real-time activities from wherever they’re based. You still get the energy and expertise—just without the travel.
Key benefits:
Convenient and time-efficient;
Ideal for remote teams or multi-site businesses;
Interactive and engaging format;
No travel or accommodation needed.
How do you want to learn?
We've got options to ignite growth, your way.
One size never fits all—so we’ve built in options. Whether you want a personalised in-house experience or prefer the flexibility of online learning, we’ve got a way to deliver training that suits your team, your time, and your budget.
Bespoke in-person training
Exclusively for your business. Ideal for teams who want something tailored, focused and impactful.
We bring the training to you—either onsite at your workplace or at a venue of your choice. This option is perfect for teams that want to work on real challenges together and benefit from a fully personalised approach. You’ll get the undivided attention of your trainer, who’ll tailor the session to your goals, your team, and your business culture.
Key benefits:
Fully tailored to your business needs;
Dedicated session for your team;
Stronger team engagement and collaboration;
Immediate relevance and practical application.
In-person open courses
Perfect if you want to train a few people—or just yourself—without organising a whole team event.
Our open courses bring together professionals from different businesses for dynamic, interactive sessions. Learn new strategies, gain fresh perspectives, and spark new ideas in a room full of like-minded individuals.
You can book one place, a few, or several—whatever works for you.
Key benefits:
Cost-effective for smaller teams or individuals;
Great networking opportunities;
Broader perspectives from other industries;
Access to the same high-impact content.
Live online training
Designed for businesses that want a more flexible option without losing the benefit of live delivery.
Join a virtual classroom led by your expert trainer, where you can interact, ask questions, and take part in real-time activities from wherever they’re based. You still get the energy and expertise—just without the travel.
Key benefits:
Convenient and time-efficient;
Ideal for remote teams or multi-site businesses;
Interactive and engaging format;
No travel or accommodation needed.
Self-paced online learning
Online learning with optional live follow-up.
Best for busy professionals who want to learn at their own pace—with the option to check in live with the trainer.
Access downloadable, high-quality training content when it suits you. Go through the material in your own time, then book a follow-up session to ask questions, get feedback, and lock in your learning.
Key benefits:
Learn when and where you like;
Perfect for individuals with unpredictable schedules;
Includes a live Q&A/feedback session to reinforce learning;
Great value and long-term access to content.
Option 4️ Self-Paced Online Learning (With Optional Live Follow-Up)
Best for busy professionals who want to learn at their own pace—with the option to check in live with the trainer.
Access downloadable, high-quality training content when it suits you. Go through the material in your own time, then book a follow-up session to ask questions, get feedback, and lock in your learning.
Key benefits:
Learn when and where you like;
Perfect for individuals with unpredictable schedules;
Includes a live Q&A/feedback session to reinforce learning;
Great value and long-term access to content.
It is with great pleasure that I recommend Dawn Roberts and her company Outperform.
I as well as some of my team had the opportunity to attend her Sales Training course which was invaluable, beneficial and engaging for my team.
Dawn is a great trainer who went out of her way to understand what we do as a company as well as the current sales approach that my employees work to, in order to align her training accordingly. Furthermore, Dawn has an innovative mind and is quick to assess more efficient manners for completing sales tasks and easily adapted her training to our business in order to make it personal for us.
I highly recommend Dawn for all your Sales Techniques Training. Furthermore, Dawn has an innovative mind and is quick to assess more efficient manners for completing sales tasks and easily adapted her training to our business in order to make it personal for us.
Sam Campkin, Managing Director, CHC Waste Management
